Communication is Key

Every automated factory utilizes multiple different automated machines to fulfill the complete process of manufacturing. Data exchange between the different machines and systems plays a pivotal role in achieving an efficient process flow. Everything is aimed at an optimized workflow with no downtime and zero-error rate. However, everyone with experience in the industry knows exactly that this is a dream which is not achievable under normal circumstances. In reality however, errors happen and maintenance is required to make sure the productivity of the manufacturing process is as high as possible.

This is where efficient communication between humans and machines makes all the difference. That is why we developed our PLC message interface software. Informing the operator or maintenance personnel immediately of any occurrences. Reducing the reaction time from error occurrence to active response significantly. As nowadays operators and maintenance personnel are usually responsible for multiple systems at a time, it can take significant time to notice any operational fault. Alongside an error display on an HMI and additional audio-visual notifications, our approach focuses on sending direct messages to the on-site staff via commonly used messaging apps. A comparable technology would be industrial GSM modems. As these used text messages sent to mobile phone numbers of personnel in the field which commonly require additional hardware.

Our messaging application does not require any additional hardware and can run standalone on any computer which is connected to the PLC systems and needs an active internet connection.